Welcome to the official website of All India Postal Employees Union Group 'C'- अखिल भारतीय डाक कर्मचारी संघ वर्ग 'सी' की आधिकारिक वेबसाइट में आपका स्वागत है
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Saturday, May 28, 2016

CADRE RESTRUCTURING OF GROUP ’C’ EMPLOYEES IN DEPARTMENT OF POSTS

Sub: Cadre Restructuring of Group ’C’ employees in Department of Posts.

D.G. Post letter No. 25-04/2012-PE-I dated 27th May, 2016.

            The Cadre Restructuring of Group-C  employees of Department of Posts has been undertaken in consultation with Department of Expenditure , Ministry of Finance in pursuance of the approval concurrence of the Department  of Expenditure  vide ID No. 2(45)E.III Desk/2015 dated 12th May,2016 , a list at distribution of the posts containing the existing and revised posts  of Postal Assistants, Lower Selection  Grade, Higher Selection  Grade II & I and also a few HSG-I (Non-Functional Grade) is enclosed for implementation with the  following  instructions:

a)         The post of SPMs in Single  Handed  and Double Handed Post Offices  to the cadre of LSG posts (GP Rs.2800) shown in the  annexure now allotted to the Circle , will be placed in the Grade  Pay of Rs.2800/- in the Pay Band-I..
b)         The post of SPMs in Triple Handed Post Offices, in the extent of HSG-II  posts (GP4200) shown the annexure  now allotted  to the Circle and all other existing norms based LSG Posts in Post offices  will be placed in the Grade Pay of Rs.4200- in the Pay  Band-II. In no case, the total number of HSG-II posts shall exceed the number of posts allotted to the Circle.
C)        Existing  posts in HSG-II to the extent  of posts  now allotted  and shown in the annexure , will  be placed in the  Grade Pay of Rs.4600/- in the Pay  Band-II along with the existing  HSG-I Posts . Remaining HSG-II posts if any shall remain in the GP of Rs.4200 only. In no case, the total number of HSG-I posts shall exceed the number of posts allotted in the Circle.
d)         The Cadre Restructuring of these posts  are only in respect of the  posts from Postal Side  other  than the posts of RMS ., Circle and Regional Offices and SBCO Wings.
e)         If the revised number of posts is in excess of the existing strength of a particular grade the difference will be deemed as  newly sanctioned posts in that grade . Similarly, if the revised number of posts is in  a grade is less than the existing strength the number of posts equal to the difference  will be treated as having been  abolished in that grade.

 f)         The vacancies arising out of the restructuring will be filled up only from the amongst the official who fulfill the eligibility criteria  laid down in the recruitment rules  for the post.

g)         The new HSG-I (Non Functional  Grade)  with the grade  pay of Rs.4800/- is only  for those  who  are  senior  most  and completed  not less than a minimum service of 2 years  in HSG-I  subject to the  number of posts specified  for the Circle  in HSG-I (Non Functional  Grade) (for example  the number of NFG officials in AP Circle should never  exceed (17) after following usual procedure of non functional upgradation(s).

2.         These instructions will be effective from the date of issue of the orders. The actual benefit would however be admissible to the eligible officials from the date of actual promotion.

3.         Receipt of the order may be acknowledged. Immediate action initiated and compliance report sent at the earliest.
                                                                                   Sd/-
                                                                                                (Tarun Mittal)
                                                            Assistant Director General (PE-II)




Friday, May 27, 2016

ALL INDIA POSTAL EMPLOYEES UNION GROUP ‘C’
CHQ: Dada Ghosh Bhawan, 2151/1, New Patel Road, New Delhi - 110008


Ref: P3/Circular/2016                                                                                               Dated – 27.05.2016

CBS, FINACLE, CIS
DEMANDS DAY – 10.06.2016

There is no need to elaborate the miseries and sufferings we are facing at base level after the implementation of Finacle, (CBS & CIS) and the mental torture.

The CHQ is aware of the issues and properly placed before the Department vide its letter dated 22.01.2016, 11.02.2016 & 25.04.2016. Further it was brought to the personal notice of the Hon’ble Minister of communication. However, the progress in resolving the Finacle issues is in slow nail causing resentment and unrest amidst officials.

The assurance of the Department on 28.03.2016 in providing two more server by Infosys to solve the Finacle problem has not been carried out yet. The increase in the bandwith as per the requirement of the office has not been carried out in any circle.

Adding fuel to fire, the department’s recent decision in implementing the Business hours of Post office to the extent of 5 hours for monetary transactions has not been exercised. Some circles like Tamilnadu, Haryana etc. have sought clarifications to prevent the implementation of the decision without minding the existing sufferings of officials due to faulty functioning of Finacle & others and the officials are forced to remain in office in late hours. There is every risk for the women employees to leave office late every day.

For the last ten days, there is poor access and even no access in Finacle continuously throughout the nation affecting the public and staff very badly. This is nothing but due to the incapacity of the servers provided by Infosys. The department is not in a position either to correct things or apply the penal provisions against the vender. The existing position in Finacle is nothing but the last straw on camel’s back.

The recent conversations unofficially held between the Infosys and some staff exhibited in the website will reveal the fact. We must know who is committing mistake after mistake. Whether the officers dealing the Finacle are aware of all the software and hardware oriented issues. Are they simply hearing and acting as per the dictums of the vendors? Howe many times we are going to alter our rulings to suit the requirement of vendors? Will there be any time to the officials to go through the routine daily circulars on CBS functioning in the pressure of work?

We lost our patience. Even though, we suffer voluntarily a lot as we feel it is the transition period, in the implementation of Finacle, it is felt now that without settlement of the Problems, the Department is inclined to proclaim that it has implemented the Finacle more in numbers than the leading banks and also without any Quality and good service to the customer.

Under these circumstances, the CHQ has elaborately written a letter to the Department on 26.05.2016, detailing all the problems being existed in Finacle and McCamish and sought remedies within a fort night. In the event of non-settlement, the CHQ has decided to launch the following programme of action culminating to strike action.

10th June       -        Demands Day - Demonstration at divisional/branch levels
17th June       -        Dharna in front of Circle office.
30th June      -        Demonstration in front of Dak Bhawan & issue of strike notice. (The date will be decided with consultation of NFPE & JCA constituents)

The major demands put forth in the programme of action.

1.     Provide additional servers and solve the Finacle problem
2.    Increase the bandwidth as per the requirement.
3.    Implement the decision of Directorate on Business hours.
4.    Drop all Memos & Charge sheets issued due to Finacle minor mistake.
5.    Implementation of action on all the points put forth in the CHQ letter dated 26.05.2016.

This programme is nothing but to save the Postal Service from the existing chaos and confusions. Even though we desire peace, we have been pushed in to the wall. We could not tolerate furthermore.

All Divisional/Branch and circle secretaries are requested to organize the programme very effectively and intimate compliance. The CHQ will leave no stone unturned in the event of no settlement is seen in this serious issue.

With fraternal greetings,

Comradely yours,


(R. N. Parashar)
General Secretary, P3
& Secretary General, NFPE
ALL INDIA POSTAL EMPLOYEES UNION GROUP ‘C’
CHQ: Dada Ghosh Bhawan, 2151/1, New Patel Road, New Delhi - 110008



AN APPEAL

All of you are aware about the formation of AIPEU GDS at Apex level and also the accordance of Associate membership status by the NFPE and affiliated unions. The decision was approved in the All India Conferences and direction were given to branches to form divisional/branch unions of AIPEU GDS and the name of the union was subsequently applied as AIPEU GDS at the process of the Verification of membership.

Even though, about 80% of branches were formed at divisional level, still more branches have to be formed at divisional level. Out of 22 circles, three circles have not formed any circle body till date. This is causing a concern.

All of you know very well that the verification process for GDS has been underway and at any time, the declarations in the form of “letter of authorization” will be called for. Hence, it is our foremost duty to form branches in all divisions and authorized representatives to the AIPEU GDS Unions to inform the department.

Today, the Department has called for the name of the authorized representatives for signing the declaration forms divisional wise. This process has to be completed before 15th June 2016. Therefore, the completion of the formation of branches shall be completed in the first week of June 2016.

During the last verification process held in 2010, the recognized union which was patronized by NFPE could secure only 62% of Membership among the working strength. This time we should register with more percentage in the contest. If we do not get more than the required strength it will become a problem for the existence of the unions in the GDS cadre.

It is further important that in the event of submission of authorization letters by individual GDS to two unions, it will become invalid. The First union should secure not less than 35% which is the basic condition of recognition; otherwise none will be recognized. Despite our confidence that we will win over with maximum declarations, it is compulsory to see that there shall be no duplicate applications in the verification process since the rival union is still propagating that it is still in NFPE and the false propaganda may split and spoil the declarations. It must be ensured to be more attentive to reach the maximum membership declaration and obtain the recognition.

Let us frankly discuss. If divisional unions are not formed or not effectively functioning at this crucial juncture, the advantage will go to rival unions which is not good for us. All our divisional secretaries not only must ensure the formation of GDS union but also involving themselves dedicatedly in the collection of declarations from the GDS comrades in favour of our union AIPEU GDS which is now applied as AIPEU - GDS.

It is the foremost and important task in the present circumstances like the functioning of the GDS committee, its expected recommendations, its implementation etc., the recognition for our union is a must and if we will be number one, it will increase our capacity in the collective bargaining.

The existing recognized GDS Union is not a part of NFPE or Confederation. It is an individual – self-centered organization. Our GDS NFPE Union believes and stand for the joint functioning. There should be no ties or patronage to the rival unions hereafter that we must ensure 100% Membership in favour of our GDS Union i.e. AIPEU GDS which will alone ensure the joint programme of action for mitigating the grievances of Postal employees.

Our P3 CHQ is always committed for the cause of GDS. Our divisional unions are whole heartedly and effectively functioning with the GDS Union all along. The same spirit must continue in the future. So, let us involve ourselves fully in the collection of declarations of GDS & formation of branches etc. The CHQ is expecting a report from all the divisional secretaries about the provisions of the existing situations with full details before the end of this month about the formation and the functioning of our GDS unions at divisional levels so that we can access the situation and act accordingly.

Let us dedicate ourselves for the emancipation of GDS
Let us form AIPEU GDS branches in all the divisions
Let us collect maximum declarations in favour of our AIPEU GDS
Let us forget sleep and rest till the GDS verification is over.
Let us act swiftly and achieve our goal of 100% membership in GDS Union.

With fraternal greetings,
  
                                                                       
(K. V. Sridharan)                                (M. Krishnan)                                     (R. N. Parashar)
Ex-General Secretary                        Ex-General Secretary                        General Secretary

Dear Comrades,

I am endorsing the above contents and making fervent appeal to all the divisional/branch secretaries to cooperate and activate the GDS Union at your level and let us be sincere in the joint functioning of postal employees under the banner of NFPE. As we have to submit the name of the representative for submission of declarations at divisional levels before 10th June 2016, please intimate the nominee to the GDS CHQ before 5.6.2016 positively.

May I seek your response Comrade


                                                                                                            (P. Pandurangarao)
                                                                                                            General Secretary
ALL INDIA POSTAL EMPLOYEES UNION-GDS

CHQ: Dada Ghosh Bhawan, 2151/1, New Patel Road, New Delhi – 110008

No. AIPEU-GDS/VEFN/2016                                                                                         Dated: 26.05.016

To

All Circle Secretaries
All Divisional/Branch Secretaries

Dear Comrade,

Sub: -   Verification of Membership – case of GDS Union.

The Department vide its letter No. 13/01/2016-SR dated 19.05.2016, called for the following particulars of our union about the authorized office bearers representing the circles/ divisions who will countersign the authrorization letters in all the 22 Circles.

Sl. No.
Circle/Division
Name & Designation of Authorized Office Bearer
Official Address/e-mail address of office bearer
Mobile No.







The information must reach the Directorate before 15th June 2016. Therefore, the CHQ has to submit the details to the Directorate immediately without waiting till last minute.

It is the fact that still we have not received any information about the formation of branches from some divisions and it is the immediate need to form the divisional branches and nominate the Convenor/Divisional Secretaries.

All are requested to intimate the formation of branches forthwith through e-mail to CHQ. In respect of branches where the branches exist, Please intimate the full address of the divisional Secretaries with their Mobile number for the furnishing details to the Directorate immediately.

The Circle Secretaries shall ensure by collecting all the details and forward the same to CHQ before 31.05.2015 positively.

Please act swiftly and quickly,

May I seek your immediate response,

DA: as above

Yours fraternally,

(P. Pandurangarao)
General Secretary

Copy to: -
All Divisional Secretaries of P3, P4


CHQ WROTE DETAILED LETTER TO DIRECTORATE ON CBS, FINACLE, CIS PROBLEMS

ALL INDIA POSTAL EMPLOYEES UNION GROUP 'C'
CHQ: 2151/1, Dada Ghosh Bhawan, New Patel Road, New Delhi - 110008

Ref:P/4-4/CBS                                                              Dated – 26.05.2016

To

The Secretary
Department of Posts
Dak Bhawan, New Delhi – 110001

Sir,

Sub: - Miseries and untold sufferings being faced due to hasty migrations of CBS & CIS through the nation – Immeidate action is required.

Ref: -    (i) This union letter of even no. dated 20.01.2016, 11.02.2016 & 25.04.2016

Apropos reference, it is dismayed to note that there is no tangible action taken so far in set righting the serious problems arisen due to hasty and hurry introduction of CBS and CIS without minding the situations at ground levels. The officials are forced to suffer every day till late night with more tension and mental torture.

There is poor access and even no access in Finacle continuously for the past 8 days throughout the Country affecting the public services very badly. This because of exceeding the capacity of the servers provided by Infosys.  Many Circle Unions have conducted series of programme of trade union action including strike to restore the normal services in Finacle, this matter was not looked into seriously by the Department. Even though, it was assured to our Secretary General during the close of March 2016 that two addl. Servers will be provided to Data Centre in order to maintain the services by first week of April 2016, this was not done till date.

The following are the serious issues confronting the staff which should be resolved forthwith. In the event of no progress or settlement, the All India Union will issue strike notice soon in order to register our serious protest.

McCamish Issues:-
1.   Many policies appear in system admin queue even after disbursement is paid as there is no power to system admin then why there is system admin queue and for each such case CPC have to raise the ticket.
2.   There is no provision to view the reports of BO’s of HO’s in Mccamish due to which HO’s are unable to tally the BO summary with Mccamish.
3.   No deployment of posts have been done from the administrative offices to CPC’s whereas all the work relating to Insurance have been delegated to operative office. all CPC’s are working without establishment from the strength of HO’s and adequate staff is also not deployed at CPC’s.
4.   Issues for which tickets are raised are not resolved at earliest, sometimes issues are resolved after 20 days.
5.   There are good number of APS policies which are not migrated to mcCamish software.
6.   Out of 30 days of month reports are not accessible in almost 10- 15 days at evening when the offices have tally their accounts. Sometimes offices have to kept the money out of account and tally the accounts on next day.

Networking Issues
1. The contract have been assigned to sify technologies for providing NSP-1 and NSP-2. The service provider for primary link i.e. NSP-1 is BSNL and Whenever NSP-1 get down in 80% offices network does not get on to NSP-2 automatically. The finacle is not accessible in NSP-2 and as far as the quality of NSP-2 is concerned, it overall results comes to be unfruitful. The expenditure which the department of posts is spending on NSP-2(dongle based) is all in vein. No outcome for good network is shown even after upgradation of bandwidth in class D and E Post Office. Whenever the ticket for non working of NSP-1 is raised the only reply from Sify side is that the problem is at the end of BSNL and no settlement is made till the BSNL restores its network. Offices are having their work held up for more than 10 days and in some instances for more than a fortnight. The higher offices forces the operative staff to clear their pending work in nearby feasible location which is not a proper way at all.

2. There is only one Circle Coordinator of Sify followed by one service engineer for 2 postal division. It is not practically possible for this crew to rectify the major fault when fault persists in more than one location simultaneously. On the other side officials from Sify/Infosys/TCS used to direct the System Administrators to resolve the networking issue/other issues in Post Offices. And Our department denies to give a special grade to System Administrators.

Finacle
The main base for the non-accessibility of the Finacle server, is either with the Main server capacity or the programming done by the Infosys. Bandwidth alone is not the reason for the slowness in Finacle. So,server as in Railways has to be installed. If necessary post offices across the country may be divided into four zones and one server for each zone with inter accessibility may be installed. The bandwith for single handed and other S.Os should be increased. To overcome the existing problem additional servers shall be provided to bear the load.
1.   From the date of migration, the Finacle server is not running promptly and takes very much time in processing even a single transaction.
2.   Agent portal is not working from last 10 days and not services of this portal is not resumed till date.
3.   Variety of services in Finacle Server found to be inaccessible on routine basis. Whenever one error rectified, another appears in a consecutive manner.
4.   Finacle works on the principle of maker and checker, but in single hand offices where only one official works, this concept of maker and checker not seems to be logical. Either the concept of maker and checker should be scrapped or the concept of single hand offices should be abolished. All single hand SO’s should be upgraded to Double Hand SO’s.
5.   Whenever the deposits for SSA, SB and PPF is made, the transid directly enters into posted stage and no modification/deletion is possible in this stage. In the later stage supervisor finds any mistake during verification, the only way to get rid is the verification of that particular transid. For this the only solution is that the deposit made by counter clerk firstly have to enter in the entered stage which allows the rectification of any kind of mistake.
6.   DMCC is pressurising to execute EOD on 2000 hours daily. And after this they are not providing any support to the staff who is working late hours in the night. Workload of transactions is that much that it is not possible to finish the work well before 2000 hours.
The following additional issues have also to be sorted out.
Sl. No.
Description
Remarks
01
Ensuring increase in capacity of Server / Core
Increase the capacity of Server and processor.  Upgradation may find a solution for slow access at user end level.
02.
Sify connectivity issues
Directorate has informed a year ago to upgrade bandwidth from 128 kbps to 256, 256 kbps to 512, 512 to 1 mbps, 1 to 2 mbps.  But no action has been taken in this aspect except at HOs.
03.
DC Closure
DC closure is not done on daily basis which results officials to wait beyond office hours and delay in executing HISCOD.
04.
MIS reporting Server
MIS report Server is not at all accessible for most of the days.  Capacity of reporting server should be upgraded for easy access.
05.
Ensuring proper working of NSP-II
In almost all the offices, except HOs, NSP-II is not at all working resulting non accessibility of Finacle/Mccamish during the down time of NSP-I.

Most of the rural BSNL exchanges are not electronic exchanges where the broad band is frequently disconnected due to power failures as they have not been properly provided with UPS/Generator facilities.  In these places, ensuring proper working of NSP-II is needed.
06.
SOL change menu option is to be given to Divisional System Administrator
Deputation or transfer orders are placed at DO level.  During deputation of a PA to other place,  the SOL of a PA may be changed at DO level easily.

At present, it is being done at CPC and it gets delayed or changed after completion of deputation.
07.
CSAC
Now, Supervisor can release the CPA under their SOL only except at HOs.  All Supervisors under one HO may be permitted to release other Supervisors/CPAs under the same HO. 
08.
Prior intimation in case of particular menu is disabled during slowness time
Some menu options are being disabled for testing slowness of Finacle but the same is not properly communicated to gross root level.  Hence the CPAs keep on trying the menu without knowing the fact and in some times the same transaction is being done for more than one number of times. Without proper intimation, disabling of menus should not be done by infosys.
09.
Maintenance/ migration time
It is not clear that the slowness is because of migration/ DC closure.  Some times, restarting the server is needed at Data centre.

These types of works may be fixed by the end of the week and the server may be exclusively used for these purposes at that time.  In these situations, we may be intimated the fact and be asked not to do transactions at these time.

For instance, we may be asked to complete the works on before 1300 hrs on Saturdays.  After that, they may proceed with either maintenance work of Server or Migration activities without interruption.

































































   


(i)         In SSA, total deposit in a Financial year should not exceed Rs.1,50,000/- but there is no provision to stop any excess deposit in any single account. The official as well as the public suffers due to excess deposit in SSA account. Mechanism to disallow any excess deposit above the limit should be provided.
 (ii)         For Cash Certificates, either the present system of Certificates with specified denomination has to be dispensed with as in banks for Fixed Deposit or Higher denomination up to Rs.100000/- to be introduced for all Post Offices as printing of cash certificates consumes much time.
(iii)         he supervisors should be given option to reconcile the errors committed by the clerks at counter while making deposit entry with reverse option as in PPF deposits.
(iv)         In RD accounts Pre Mature closure is not allowed if any advance deposits is made, till the lapse of the period up to which advance deposits has been made by the depositor. It denies the right of the depositor to close the account prematurely. Provision may be made to close the accounts with advance deposits with provision to recover the rebate given for the advance deposits.
 (v)         There is no difference between PLI AND RPLI policy  numbers as far as new accepted policies concerned, so as to get the print outs in the relevant PD DOCUMENT.
(vi)         Similar in case of AEA, GY, CHILDREN POLICIES; WLA; CWLA etc.. where in NIC it can be differentiated.
(vii)         While indexing  new RPLI proposals at  Counters, collection head is defaultedly set as PLI , and it is very difficult to refund the same if it is wrongly generated as PLI since for the said type of work, as usual, (i) FOLDER IS TO BE CREATED(ii) ECMS work is to be completed (iii) DATA ENTRY WORK IS TO BE DONE by giving irrelevant information   -    then only the same can be rejected at QUALITY CHECKER STAGE and it takes minimum 10 days to refund the amount.
(viii)         In most of the days, though entry has been made in DATA ENTRY and submitted properly, the status of the said policy/proposal will show as “ DATAENTRY RESERVED” ONLY.
(ix)         If the address of the insurant is to be changed, letter only is generated but the same could not be viewed in policy document which is very essential.
 (x)         Instructions have been issued to scan old PLI /RPLI documents for digitization with time frame.  High speed scanners are not available and it is not possible to scan with the existing scanner.

Other Issues: -
1. Shortage of Staff: - There is no recruitment from last three years and the situation is that all triple hand SO’s are functioning with two official and like-wise double hand SO’s are working with only one official. In case of LSG promotions when PA refused to accept the said promotion the post becomes vacant but the work is maintained by some other PA, resulting into more burden on PA. Therefore, it is suggested that the vacant posts of LSG may be included in the recruitment of PA’s. Same situation is noticed in case of LR Posts; all are lying vacant.

2. Introduction of new branches: -    More number of branches have been introduced in the recent year. For example CPC(PLI/RPLI) have been created at HO level, CPC(CBS) have been created at Circle Level. But there is no provision in the establishment for the said branches. The staff for the functioning of these CPC’s have been brought from other operative offices which suffers smooth working of those offices.

3. Infrastructure Problem: -   On the one side department is transforming into a new CBS environment, and on other side infrastructure situation is very bad for example UPS and Genset of most of the offices are lying out of order and furniture is not in adequate position. Our department is spending crores of rupees on these private companies and harassing own staff up to a great extent.

4. The recent decision of the Directorate that the business hours of the Post Office shall be five hours for the monetary transactions has not been implemented in many circles. The Chief PMG, Tamil Nadu circle without minding the sufferings due to the Finacle has not only implemented the Directorate order but also sought reconsideration of the decision. This is causing a serious concern.

Apart from the above, the following major issues keep reappearing again and again:
1. Slowness in application, even collection could not be done properly.
2. Request not moving forward from one stage to another and it take too much time to load
3. New Business Indexing could not be done.
4. CSV update are in pending status from last four days.
5. ECMS correction stage error.
6. Letter generation issue is there from 09/03/2016
7. Policy bond is not generated for the proposal request approved from09/03/2016.
8. Premium collected from 10/03/2016 is not posted to the consent policies.
9. Many policies status is not changed
10.Multiple receipt has been generated for the same period for the same policies.

The above are only the important items which shall be attended as if fire on the top roof. We are expecting immediate and swift action from the  administration to bring the Po work into normal by making all efforts. In the event of no improvement, this Union will implement the decision of the Chandigarh CWC by conducting various programmes of action culminating to indefinite strike and notice will be served in the event of no response within a fortnight.

May I request your response, Sir,

A line in reply about the action taken is highly solicited.

Yours faithfully,


(R. N. Parashar)
General Secretary