The Cabinet Committee on Economic
Affairs today approved the proposal of Rs.4,909 crore towards IT modernisation
project of the Department of Posts, covering 1.55 lakhs post offices.
The total expenditure for the
project involving Rs.4,909 crore includes both implementation phase and
operation and maintenance phase for the IT infrastructure of Post Offices. The
IT project of the Department is a part of the Mission Mode Project (MMP)
included in the National e-Governance Plan (NEGP).
The Department of Posts has a
network of 1.55 Lakhs post offices spread across all the States and Union
Territories of the country. The key objective of the India Post IT
Modernisation project is modernization and computerization of all Post offices
in the country including branch post offices in rural areas to create a
urban-rural network spanning across the length and breadth of the country.
The IT modernisation project is
expected to give following benefits to the citizens of the country:
• Improve customer satisfaction due to faster and
more reliable delivery of services
• Enhance visibility and transparency
• Provide access by multiple channels to the
customers e.g. post office counters, kiosks, internet, mobiles ATMs etc;
• Ensure delivery of "citizen centric
services"
The IT modernisation project will
provide a national asset and infrastructure for all users apart from the post
offices including various government departments, business houses and the
citizens to use the services effectively for their communication, banking,
insurance and service delivery needs. The project will improve the delivery of
mails, banking and insurance services rendered by the Post offices across the
length and breadth of the country.
For the purpose of
implementation, the IT modernisation project has been structured into 8
segments catering to IT infrastructure such as datacentre, network, computers
and peripherals, software applications which will cover all the product and
services of the Department of Posts, and change management which will help in
effective transformation into IT mode. The project will be implemented in all
the 1.55 lakh post offices in a phased manner over a time period of 2 years, to
be followed by the O&M phase over the period of contract.
The project will be rolled out to
all the post offices covering all States and Union Territories in the country a
phased manner.
Background:
The proposal of the Department of
Posts is in continuation of the proposal which was approved by the Cabinet
Committee on Economic Affairs (CCEA) on 26th Aug 2010. The overall project has
been segregated into eight RFPs, of which, selection of vendors have been
finalized in case of 5 RFPs and LOIs have been issued. Of these 5 RFPs, in four
cases the contracts have been signed with the selected bidders. In respect of
two RFPs the financial bids have been opened and selection of the bidder is
under process.
SH/SK
(Release ID: 89274) {22.11.2012}
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