Ref: P/4-5/PLI/RPLI Dated – 06.07.2020
To
The
Secretary
Department
of Posts
Dak Bhawan,
New Delhi – 110001
Sub: - Suggestions
on new Promotional and Incentive Structure of PLI/RPLI.
Ref: - i.
PLI Directorate letter No. 28-03/2019-LI, dated 19.6.2020
ii.
PLI Directorate letter No. 28-03/2019-LI ( 1 ), dated 26.6.2020
Sir,
Expressing
serious concern on frequent changes of policies related to PLI / RPLI from DO
(PLI) to Group Leader and vice versa, this Union would like to draw your
attention towards the Directorate letter under reference (i) on the above
subject that with change of incumbency in the PLI Directorate, frequent
experiments are being done at the sweet will of the authorities which has
affected the growth of PLI /RPLI business largely.
It is worth
mentioning here that though a new promotional structure had been introduced
vide PLI Directorate F. No. 28-6/2014-LI, Dated 10.8.2016 the said new
structure, as per information available with us could not be implemented till
date in some Circles like U.P, Uttarakhand and Jammu & Kashmir. Some
Circles have implemented the same too late. While Delhi Circle implemented
during December 2018, Maharashtra Circle implemented it in November 2019.
Before, waiting for the outcome of the recent changes, now again PLI
Directorate has issued another order on Promotional and Incentive Structure of
PLI/RPLI vide letter under reference ( i ). We do apprehend that this new
structure might be changed during next one or two years with change of
incumbency and leaving the PLI / RPLI market as a testing ground of the
directorate.
Thus, we
are of the opinion that frequent changes in the marketing policies and
incentive structures in PLI / RPLI are not good for growth of the business. Similarly,
change of nomenclature from DO (PLI) to Group Leader and vice-versa may not
solve the core issues. The present structure has de-motivated the existing
workforces in the grass root level who are actually responsible for increasing
insurance business in India Post.
This Union
has the following concerns that are required to be addressed properly.
1.
The IPs and
ASPOs who were earlier debarred from procuring PLI / RPLI business are now
included in the list of Sales forces vide Para – 4 under Annexure – I of the
Directorate letter under reference (i). But unfortunately, the same principle
has not been adopted for the Group Leaders under Para-10 (i) of Annexure-II of
the said letter. The GLs/DOs(PLI) may also be allowed to procure PLI/RPLI
business without any discrimination.
2.
As per
Para-5 under Annexure – I of the Directorate letter under reference, the sales
forces of PLI / RPLI can procure business within their respective Postal
Divisions and in case they want to procure business outside the division, they
have to take permission from the ADM / DDM and the proposals collected from
other Divisions are to be indexed in the concerned CPC where the insurants
reside. The sales forces should not be restricted to procure business only
within his Postal Division to which they belong since such restrictions on
their movement may squeeze the volume of business. As such, there should be no
restriction on the movement of the sales forces and indexing of proposals. For
growth of business, this should be left to the convenience of the DO (PLI).
3.
As
enunciated in Para-3 of Annexure – II of the Directorate letter under reference
the shortfall in sanctioned post of DO (PLI) including both the existing 185
posts and proposed creation of one post in each Division in a Circle will be
manned by PACO cadre failing which one PA from the concerned Postal Division
will be earmarked as such.
i.
It is
needless to reiterate that the Postal Divisions are running with acute shortage
of staff after frequent diversion of posts towards System Administrators,
Business / Marketing Executives, PLI / CBS CPC Supervisors including P As
working in such CPCs, POPSKs, Aadhaar Centres, different Hubs and Nodal
Delivery Centres etc. Thus, the present method of earmarking another PA as DO
(PLI) in each Division will add to the shortage of PA.
ii.
Secondly as
a matter of principle, the sanctioned posts should not be managed through
deputation / diversion from the existing establishment on permanent nature.
Rather, regular recruitment should be made against such posts.
iii. As such, this Union suggests to declare
these deputed / diverted posts of DO (PLI) as clear vacancy in the
establishment of the concerned Postal Division with adoption of recruitment
process against such vacancy from year to year to save the Divisions from
facing shortage of staff. iv. The Circle Head should make recruitment of D.O
(PLI) centrally for fair selection by written and interview which was being
done earlier.
4.
Instead of
making the DO (PLI) a Divisional Cadre post, it should be a circle cadre post
and a circle level officer like ADM / DDM for effective monitoring should
control them including writing of APAR and sanction of leave, TA, DA etc. since
in most of the cases, PACO cadre may manage it.
5.
The upper
age limit and tenure now prescribed for the new DO (PLI) should not be
applicable to the existing DO (PLI) alias Group Leaders and the Department
needs to exploit the valuable experience of such senior Group Leaders for
growth of PLI/RPLI business. It may be noted that while a P A gains ample
marketing knowledge and efficiency after being selected and worked as DO (PLI)
for 3 to 5 years, he / she should not be deprived of exploiting his vast
marketing experience for the benefit of the Department. Rather, the Department,
for improvement of PLI/RPLI business should properly utilize his / her
experience and efficiency.
Therefore, the conditions in Para- 8 of
Annexure – II of PLI Directorate letter under reference (i) clarified vide
Para-3 (ii) of letter under reference (ii) is required to be reconsidered.
6. On selection as DO (PLI), the pay of the P As
should be fixed at next level as previously done treating them as LSG Cadre.
This will motivate them to perform better. Therefore, the conditions in Para-9
under Annexure-II of the PLI Directorate letter under reference (i) need to be
reconsidered.
7. The D.O (PLI) should be given free hand to
enroll agents whenever he finds a suitable person in course of his visit since
due to the old method of recruitment of agents through Divisional Heads, we
have achieved no satisfactory result so far even after 17 years of
introduction.
8. Minimum target in first year to third year
may be fixed for agents to continue agency for retention of serious business
oriented agents.
It is
therefore requested to kindly cause suitable instructions in this regard.
With
regards,
Yours
sincerely,
(R. N.
Parashar)
General
Secretary
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